Refund policy

Returns and Exchanges:
Although I am happy to repair any pedal you purchase from me, I do not accept returns or exchanges. Please review the product specs, sounds and demos before purchasing.

Warranty Repair:
Free repair for the original owner (non-transferable), for as long as I am in business. You pay to ship the pedal to me and I’ll pay to ship it back. Keep those receipts! Please contact me first before sending anything in, or I won’t accept it. I need to create an RA# for you so that I can keep my records straight. Since I am a one-man-shop please expect repairs to take two weeks for the repair plus shipping time.

Non-Warranty Repair:
Sorry I’m going to have to charge for these, I charge by the hour. Please contact me so we can get aligned on an estimate.

Questions?
Email cram@spiralelectricfx.com